US 1 Fitness - Fitness Center

Reviews

• Kurshed Rahmon

  Aug, 05 2018
  ★ ☆ ☆ ☆ ☆
  Run away from this gym, terrible staff and even worse management. You are not allowed to keep your clean towel in a little gym bag with you, otherwise they will call police on you and kick you out:))) (!)
  Switch to YouFit, its much cheaper, only $10 a month and never closes with friendly staff and management!
  As for this terrible place, after being a loyal member for over two years, I had a very bad experience with one of the night attendants. On Tuesday, February 6, 2018, at around 11:30 pm, the attendant ignored me when I rang the bell. After waiting for some time, when she finally opened the door for me, I only asked her to be resppectful to memebers and open the door promptly. She got mad at me and told me to to leave. I refused and asked her to call me her manager. She then called police on me and I was escorted out. The manager terminated my membership without even talking to me. I am so dissapointed. Poor owner, he invested so much in this beautiful facility but his staff is taking his business downhill...
  (Update, in response to the manager): Check your cameras, and see it for yourself, I do not need to argue either, read previous comments from other members also about how lazy that girl is, also if having a towel in a little gym bag while running on a treadmill is a ground for termination, than this gym should be avoided altogether!!!, besides now I chose YouFit, which is a lot cheaper, only $10 a month, never closes with friendly staff and management.
  If the owner is reading this, please check your cameras and deal with your staff: lazy attendant and careless manager who terminates memberships over the phone without even talking to the member)
  Update: well, if you keep terminating memberships for just having a towel in a little gym bag without even talking to the member and without warning, then watch and see how many more members will switch to YouFit....besides you perfectly know, that the reason she called police on me and wanted me to leave was not actually that little gym bag with a clean towel, but because she got mad at me after I asked her to speed up opening the door. I had been coming in with that little bag so many times before and it did not bother anybody. Nobody ever told me to leave it in the locker room, and this time she acted that way only to show how irritated she was when I asked her to speed up. However knowing this, for some unclear reasons you still support your lazy staff member and still continue showing how rude and disrespectful you are towards members.. Read the previous review from another member who had the same problem with that girl. You promised to deal with this situation, but you lied,
  This is absolutely disgusting management, shame on you!

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